Privacy Policy

We may collect the following information: 

1. Your name, 
2. You contact information (including email address and telephone number), 
3. Information such as postcode, preferences and interests, 
4. Other information used in connection with customer surveys and/or offers, 
5. Your IP Address 

This information will normally be collected from you by means of the contact form.

The information that we collect is used: 

• To contact you in response to a specific enquiry; 
• To better understand your needs and to enhance the quality of the service that we provide to you; 
• To create, update and maintain our internal records; 
• To inform you of services or products that we have that may be of use to you, including where you have consented to receive marketing information, in respect of our services; 
• To improve the products and services we provide. 

Please note that where information is sent to you following your consent to receive that information you may at any time unsubscribe or withdraw your consent by emailing info@goodlawpractice.com or writing to our office address as detailed above. 

The legal bases for processing upon which we primarily rely are contractual, consent and legitimate interests. 

Contractual – We shall continue to process your information until the contract between us ends or is lawfully terminated in order to: 

1. engage with you, 
2. manage our relationship with you, 
3. update you with information concerning issues which we believe will be of interest or benefit to you, and 
4. deal with any requests we receive from you. 

We will retain your data until such time as our contract with you comes to an end or, if there is a valid legitimate interest in retaining the data for longer (see below), until that legitimate interest ceases to exist. Please note that after that period the data will then be deleted and should you wish to re-subscribe any previously held data will not be available to you. We will not share this data with any third parties unless instructed by you to do so or in connection with the provision of any services which you have requested. 

Consent – If you have requested that we send you a newsletter dealing with legal and regulatory issues then we will process your data until such time as you instruct us not to do so. We will only use the data provided for this purpose. We will retain your data until such time as you withdraw consent or it is determined your consent no longer exists. We will not share this data with any third parties. 

Legitimate Interest – we shall process your data as necessary for our legitimate interest, that is to say for the purposes of: 

1. running our business, 
2. providing services, 
3. network security, 
4. the prevention of fraud, 
5. analysing the use to which information is put, 
6. tailoring and improving our services, 
7. obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice including the proper protection of our business against risks. 

 We will retain your data until such time as there is no longer a legitimate interest in doing so and we will not share that data unless it is necessary to do so as part of any claim that is being legitimately brought or defended. 

Please note that we may need generally to process your data for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. 

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant. 

Generally, personal data that we process for any purpose or purposes will not be kept for longer than is necessary for that purpose or those purposes. However, we may need to retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.  

We ensure the security of any personal information we hold by using secure data storage technologies. Our methods meet the UK GDPR compliance requirement.  We will send those details to you upon request to info@goodlawpractice.com 

We also follow stringent procedures to ensure we work with all personal data in line with the UK GDPR, PECR and DPA. 

In the event that you do not instruct us in relation to a legal matter, then we will retain your personal data for a period of 24 months. 

In the event that you instruct us to act for you in relation to a legal matter, then we will retain your personal data in accordance with our usual retention periods, details of which are set out in our terms of business sent to you on confirmation of those instructions. 

In the event that you follow links to other websites from our website, we cannot provide any assurances in relation to the content, accuracy or privacy of those websites, and cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

In the event that you are not happy with any aspect of our website or our use of your personal data you have the right to complain to the Information Commissioner at ico.org.uk - Tel: 0303 123 1113. 

You have the right to obtain confirmation that your personal data is being processed by us and obtain a copy of your personal data from us. This will be provided without charge. Please send such requests to info@goodlawpractice.com or in writing to our office address as detailed above. 

You also have various other rights in relation to your personal data which you may be able to exercise (depending upon the circumstances). These include: 

• the right to ask us to correct personal data, 
• the right to ask us to delete your personal data or stop processing it, unless it is necessary for us to retain it to comply with our legal obligations and/or the exercise or defence of legal claims,  
• the right to restrict our use of your personal data, 
• the right to data portability – only include this if you are able to supply data in electronic format capable of being used by other systems 
• the right to object to us using your personal data.